Data Privacy
telos Data Privacy Policy
1. An overview of data protection
General
The following gives a simple overview of what happens to your personal information when you visit our
website. Personal information is any data with which you could be personally identified. Detailed
information on the subject of data protection can be found in our privacy policy found below.
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details
can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a
contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are
primarily technical data such as the browser and operating system you are using or when you accessed
the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to
analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the
purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or
deleted. You can contact us at any time using the address given in the legal notice if you have further
questions about the issue of privacy and data protection. You may also, of course, file a complaint with
the competent regulatory authorities.
Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens
primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we
will not be able to identify you from this data. You can object to this analysis or prevent it by not using
certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
2. General information and mandatory information
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your
personal data as confidential and in accordance with the statutory data protection regulations and this
privacy policy.
If you use this website, various pieces of personal data will be collected. Personal information is any data
with which you could be personally identified. This privacy policy explains what information we collect and
what we use it for. It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g. via email communication) may be subject to
security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Christian Haid
telos Arzt- und Krankenhausbedarf GmbH
Ottostraße 2
61200 Wölfersheim / Germany
Telephone: +49 60 36-97 05 0
Email: info@telos-gmbh.com
The responsible party is the natural or legal person who alone or jointly with others decides on the
purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your
consent at any time with future effect. An informal email making this request is sufficient. The data
processed before we receive your request may still be legally processed.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the
competent regulatory authorities. The competent regulatory authority for matters related to data protection
legislation is the data protection officer of the German state in which our company is headquartered. A list
of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract
automatically delivered to yourself or to a third party in a standard, machine-readable format. If you
require the direct transfer of data to another responsible party, this will only be done to the extent
technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of
confidential content, such as the inquiries you send to us as the site operator. You can recognize an
encrypted connection in your browser's address line when it changes from "http://" to "https://" and the
lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about
any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has
been processed. You also have the right to have this data corrected, blocked or deleted. You can contact
us at any time using the address given in our legal notice if you have further questions on the topic of
personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice
requirements with regard to sending promotional and informational materials not expressly requested. The
website operator reserves the right to take specific legal action if unsolicited advertising material, such as
email spam, is received.
3. Data collection on our website
Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses.
Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that
are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your
visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible
to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a caseby-
case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to
automatically accept cookies under certain conditions or to always reject them, or to automatically delete
cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish
to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The
website operator has a legitimate interest in the storage of cookies to ensure an optimized service
provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior)
are also stored, they will be treated separately in this privacy policy.
Server log files
The website provider automatically collects and stores information that your browser automatically
transmits to us in "server log files". These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest to
ensure an optimized service provided free of technical errors. Therefore server log files have to be stored.
Contact form
Should you send us questions via the contact form, we will collect the data entered on the form, including
the contact details you provide, to answer your question and any follow-up questions. We do not share
this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6
(1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is
sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent
for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any
mandatory statutory provisions, especially those regarding mandatory data retention periods, remain
unaffected by this provision.
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal
relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the
processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and
use your personal data when accessing our website (usage data) only to the extent required to enable
you to access our service or to bill you for the same.
Collected customer data shall be deleted after completion of the order or termination of the business
relationship. Legal retention periods remain unaffected.
4. Analytics and advertising
Google Analytics
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that
allow an analysis of the use of the website by you. The information generated by the cookie about your
use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate
interest in analyzing user behavior to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization feature on this website. Your IP address will be shortened by
Google within the European Union or other parties to the Agreement on the European Economic Area
prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google
server in the US and shortened there. Google will use this information on behalf of the operator of this
website to evaluate your use of the website, to compile reports on website activity, and to provide other
services regarding website activity and Internet usage for the website operator. The IP address
transmitted by your browser as part of Google Analytics will not be merged with any other data held by
Google.
Browser plugin
You can prevent these cookies being stored by selecting the appropriate settings in your browser.
However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of
this website. You can also prevent the data generated by cookies about your use of the website (incl. your
IP address) from being passed to Google, and the processing of these data by Google, by downloading
and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An optout
cookie will be set to prevent your data from being collected on future visits to this site: Disable Google
Analytics.
For more information about how Google Analytics handles user data, see Google's privacy policy:
https://support.google.com/analytics/answer/6004245?hl=en.
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully
implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics
This website uses Google Analytics' demographic features. This allows reports to be generated containing
statements about the age, gender, and interests of site visitors. This data comes from interest-based
advertising from Google and third-party visitor data. This collected data cannot be attributed to any
specific individual person. You can disable this feature at any time by adjusting the ads settings in your
Google account or you can forbid the collection of your data by Google Analytics as described in the
section "Refusal of data collection".
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600
Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by
Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores
on your computer. These cookies expire after 30 days and are not used for personal identification of the
user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and
the website can tell that the user clicked on the ad and proceeded to that page.
Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the
website of an AdWords advertiser. The information obtained using the conversion cookie is used to create
conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are
told the total number of users who clicked on their ad and were redirected to a conversion tracking tag
page. However, advertisers do not obtain any information that can be used to personally identify users. If
you do not want to participate in tracking, you can opt-out of this by easily disabling the Google
Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the
conversion tracking statistics.
Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate
interest in analyzing user behavior to optimize both its website and its advertising.
For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy
Policy: https://www.google.de/policies/privacy/.
You can configure your browser to inform you about the use of cookies so that you can decide on a caseby-
case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to
automatically accept cookies under certain conditions or to always reject them, or to automatically delete
cookies when closing your browser. Disabling cookies may limit the functionality of this website.
5. Plugins and tools
YouTube
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is
YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is
established. Here the YouTube server is informed about which of our pages you have visited.
If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior
directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art.
6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube
under https://www.google.de/intl/de/policies/privacy.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a
page, your browser loads the required web fonts into your browser cache to display texts and fonts
correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus
becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is
done in the interest of a uniform and attractive presentation of our website. This constitutes a justified
interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and
in Google's privacy policy at https://www.google.com/policies/privacy/.
Google Maps
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre
Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to
a Google server in the USA and stored there. The provider of this site has no influence on this data
transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of
places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at
https://www.google.de/intl/de/policies/privacy/.